Returns We want you to be completely happy with your order. If you are unsatisfied for any reason, please return your purchase for a refund. Please note 2-3 initial Monogram goods which are personalized are not returnable. Please print out a copy of your order record and note the reason(s) for your return. Enclosed this with merchandise and ship, prepaid and insured to: Bishop Communications 18540 Vista Del Sol Dallas, Texas 75287-4019